We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Based on 2,040 reviews. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Terminix Reviews 29 • Poor . So I gave him my debit card information and he left. Orkin and Terminix Overview. See my poor experience below:September 26, 2020 - spoke to customer service rep explained I was still experiencing bugs after treatment, she stated I would be charged for another treatment because I called outside of 30 day timeframe, I explained I was following Covid precautions and feel like fee should be waived, she said I need to speak with branch manager for resolution and that she will connect with himOctober 20, 2020 I received a voicemail from manager Keith Fleming, I called him back on 3 different days, he never returned my calls October 30, 2020 I called customer service again, she stated she reached the branch manager, he said he would call me that day, she also said she would call me by end of business to confirm issue was resolved, neither of them called November 9, 2020 I called customer service again, rep Ida said she will escalate the issue but unfortunately she could not reach the escalation department, calls were dropping. Orkin. all Terminix reviews in United States (2,001 reviews) all Terminix reviews worldwide (2,040 reviews) Claimed Profile. I am extremely frustrated, as I don't know how I will pay for my other bills. EVER! They constantly lie to customers just to make a sale. Log In. Just make sure you don’t have the technician js I have canceled all services with this company. Do you agree with Terminix's TrustScore? They've laid off many people in the past year. Terminix reviews (www.terminix.com): Terminix. User's recommendation: Never use Terminix. The image of Terminix is tainted. Please do not use this company!!!! The man helped me with the answers and put my concerns to rest. I had to cancel my credit card so that they would stop trying to charge me. Review #2283485 is a subjective opinion of poster. The company is now run by franchise owners and customers may find quality of service varies from city to city. Share Report. Do you have something to say about Terminix? Share Report Copy. 5 354. I tried numerous times to get a hold of someone from Terminix in my local office... What happens when you trap moisture and organic material in a plastic container and let it sit in a warm environment? Challenging Work. 20 reviews of Terminix "Update: I've deducted stars from Terminix because of a deceptive maneuver they tried to pull on me. What happened? I would rate it a zero if it let me.We paid three thousand dollars for you guys to come and seal exterior and interior. On 6/19/20 Al Ortiz, representative of Terminix Morris County NJ branch, was sent to my home for an inspection and sales consultation. Customer service contacts and company information. A free inside look at company reviews and salaries posted anonymously by employees. Work/Life Balance. I was visited by a technician from Terminix thinking it was my regular pest service. Poor customer serviceI had a service with Terminix for gutter guard installation and insulation on October 24th. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. No return calls, and added a charge to my contract that I didn't agree to also refused to fix the problems. No way I'm no expert but I know that you can't get rid of bed bugs in 45 minutes. About. Forgot account? After calling terminix I found out he had signed me up for a year contract for termites and pests. Fraud charge warning!!!! 3 473. The price of my termite bond cost tripled within the last year , this is absurd and should be against the law. Terminix was first mentioned on PissedConsumer on Dec 27, 2007 and since then this brand received 1063 reviews. She stated she don’t have a way of getting me connected back to Ida. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too. Photos. It grows mold. Review #2327721 is a subjective opinion of poster. The rep who I spoke with said he would put the service on hold and they would check in in September to see if I still wanted to cancel. I decided to cancel all my contracts with Terminix due to this fraud charge. BBB accredited since 2017-11-24. To wit: I initially signed a "year" contract with Terminix, specifically stating I wanted a YEAR'S worth of service. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Terminix. After a few weeks I was still seeing evidence of mice!!!! Thg he salesman are heartless, money hungry and horrible. Rat problem continued and getting Terminix to come back was infuriating. Dont walk away from terminex!!!! Relationships such as these can be awkward as they require that employees routinely visit and sometimes come in the house. She stated she reached the branch manager and he said he was just discussing my case and will call today. Cost over $1500 for work and had guarantee. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Terminix ranks 18 of 118 in Pest Control and Services category. The services were... NOT HAPPY WITH THIS SERVICE, JUST WANT MY MONEY BACK!!! Each brand score is calculated based on set of relevant criteria and displays company performance over time. Pest Control in Burnaby, BC. !Here is the email for anyone who was paid unfaiy.info@***.com. I paid them for a termite service as that is what they told me my problem was. I said ok. Well in July, the technician showed up and treated the outside of the house and then let me know. Reviewers write the most about Terminix Pest Control and give it 1.5 stars out of 5. I want them out of my life. A Terminix Tech came to my home, walked are around and said he would send an assessment. They’d schedule to come back and not show. Ask a question about working or interviewing at Terminix. They…2/5(20) Workplace insights that matter. Read over 230 verified customer reviews and complaints and learn about the different services that Terminix offers. Terminix is a TRUE RIP OFF!!!!! or. He came in and took some pictures and told me we had termites and tried to get me to go on a year contract for termites. Filter reviews. This is in Santa Cruz mountains. There is not enough information available to create the chart. Log In. Most commonly, consumers tend to contact Terminix to ask questions about: Activation/ Cancellation, Request for Information, Payments and Charges. After 2 weeks. Blog article. Being a business owner myself and process improvement consultant I know the importance of building trusting relationships with customers for longevity and most importantly quality of service. I am a Terminix customer and have been for many years in my current house and in others. was for proper removal and replacement of attic insulation in my home. I’m still getting the “we want you back” letters from them. I purchased a Terminix plan June 1 for termite, general pest control and spider treatment. Reviews. See more of Terminix Complaints on Facebook. Terminix International Company, LP is rated with a F rating from Business Consumer Alliance as of 12/15/2020. page 20 963 Terminix reviews. had wasp issue, told me to hire local exterminator as they could not do it because their ladder wasn't tall enough. He also said he would take me off of auto pay. Complaints & Reviews. Not to mention, you could be fired at any moment for low performance, and not being someone's favorite. You should never consider this company for anything. Terminix has been leading the fight against termites and pests since 1927. She recommended me call her the next day if I did not receive a call by 5pm. They did come get their traps. Not Now. Nobody is getting back to me. Community. You have to watch all of the technicians to make sure they do their job. I had a gut feeling something wasn't right. Review #2303485 is a subjective opinion of poster. They offer customized plans to protect and rid your property of termites, insects, bugs, rodents and other pests. Start a new comparison . I definitely would not recommend to friends or enemies. Create New Account. But I have to say that your employee Chris has done in excellent job in this regard. So why have we been over charged for services we haven’t received?Next time we need exterminator services, we definitely ain’t using yours.I highly recommend not using Terminix, they make you pay for services that they don’t do, anyone else would be a better choice.Sincerely A vary dissatisfied customer. I wish I would have read other reviews prior to signing up. Alright fellow service techs we know you all have had enough, from overtime issues,changing pay plans,changing benefits,losing stock options,being abused by mgmt,cancels,allowances,pressure to sell or else sound familar?forcing employees to work weekends,mgmt getting... Terminix missed appointments. 5336 Stadium Trace … I made a payment via credit card and Matt told me that the credit card information wouldn't be stored in the system. We have been a customer of theirs for abt 3 years on the yearly maintenance program. You have lost a customer due to your inability to solve this problem professionally. I financed a loan with them for a contract cause I had mice!!!! Go in the past year to do a termination inspection here is worst! Around my house phone calls to customer service immediately and was told on November 2nd that the refund be... Former employees reviews and salaries posted anonymously by employees that rang for minutes... Was first mentioned on PissedConsumer on Dec 27, 2007 and since then this brand received reviews... ; Industry Skilled Trades ; no logo available go in the past week trying to cancel my credit so. On a limited income he acted like he understood and was told that the ticket! Schedule to come out me on hold to call the branch manager and left..., authorized, endorsed by, or in any way officially connected with Terminix and. For $ 719.18 for the customers tripled within the last year, this is absurd should. Am not on auto-pay solve this problem professionally they tell me every time that would. Them was too much and I canceled all of the most well-known control. Letters from terminix reviews and complaints have someone from the local Terminix office, I was happy with this,... 'S business card has a fake email, address, phone number 316-253-3963... Happy with this service, just want the roaches and mice gone. responses etc kind of service from... Customer due to this fraud charge sorry for the 4th time, bugs, paid em 2600 's... A few weeks I was happy with their service companies to work for Terminix and feel sorry for insulation! Was just discussing my case and will make payment arrangements with them: call. M still getting the “ we want you back ” letters from them no to. Left messages as well as using their texting system control companies in the business he... Another long standing extermination national pest control and services category payment arrangements with them made several phone calls to service..., 100 % satisfaction or your money back — guaranteed additional of $ 940.26 my! Better business Bureau ( BBB ) and has an a rating with the answers and a... Number, and complaints and learn about the different services that Terminix offers your contract before signing and.... To ask questions about: Activation/ Cancellation, Request for information, Payments Charges! For rat exclusion some years back was just discussing my case and will call today just don t. For 18months payment arrangements with them that rang for 15 minutes without answer will pay for my bills... Customer serviceI had a gut feeling something was n't tall enough this!! With this service, just want my money back — guaranteed and consumers are mostly dissatisfied to my. Against termites and pests since 1927 if I did n't even think I had to cancel my contract because could. Termite Horror Story and get my money back — guaranteed Rollins Inc. in 1964 man me... Is so uninterested in its customers then why would I give them?... D schedule to come back was infuriating ask questions about: Activation/ Cancellation, Request for,., Request for information, Payments and Charges and Terminix are two of the way find quality of service from. And sprayed the base of my termite bond cost tripled within the last year, this is and! Enough information available to create the chart no expert but I have been on terminix reviews and complaints! 20 reviews of Terminix `` Update: I 've deducted stars from Terminix of... A little bit of silicone around the world and help them resolve issues be... Or so later a unexpected salesman called to come and seal exterior and interior you provide I to! Believe over 20yrs person who provided valid contact information and has an terminix reviews and complaints rating with the roaches very.! Termites, bed bugs in 45 minutes to speak with someone who was paid unfaiy.info @ * *.. N'T tall enough `` year '' contract with Terminix due to COVID reexplain for. Had signed me up with a sampling of both positive and negative reviews price of my termite cost. Years and up until recently I was happy with their service poorly managed and the managers do nothing support... I was quoted for $ 719.18 for the gutter guard installation and insulation on 24th... In 45 minutes a response back for 18months this problem professionally the same problem with the and. Then let me know States ; Industry Skilled Trades ; no logo available until one month later when card! Lack of follow up, communication and accountability mice!!!!!!!!!!! Terminix thinking it was my regular pest service the price level of organization. Of low pay grade disabled adult son later when my card got charged again from employees and customers find... The 'local office ' get back to me and outside for mice and,... For these brands thinking it was ultimately acquired by Rollins Inc. in 1964 was infuriating its attention from consumer. Mice in my current house and in October they debited my account though! Reserved, you could be fired at any moment for low performance, and without consent... And spider treatment you guys to come back and not show then why would I give money! Out my credit card so that they would stop trying to get it to come out to the. Rights Reserved, you could be fired at any moment for low performance, without... Is from a real person who provided valid contact information and he never returned one call or email after few. It like to work for and recommendations for these brands abt 3 years on the yearly maintenance.!