This is a miles/points blog right? A flight attendant distributed menus and a tray of departure drinks — sparkling wine, orange juice and water — as boarding was coming to a close. I guess the intention was to serve the nuts warm, but somehow they messed it up and by the time they got to your seat they had been re-heated three times and yet were cold again. This flight also featured Casper bedding, which I think is just alright. I rank them higher than the 777-300 because the Super Diamond has better storage and it has a fixed video screen that allows gate-to-gate viewing. Is this the type of plane they are using on the ORD-LHR run and do they just have the one J class cabin or is there a smaller J class cabin just behind? Please check your email to confirm your subscription. Review: First Time In AA’s Boeing 787 Dreamliner Business Class, ORD to DFW. 75 minutes after take-off, my main dish arrived. American 787. As our boarding time approached, I watched as the crew slowly arrived at the gate and trickled onto the plane, with some even arriving after boarding was scheduled to begin. The Cons: A tight footwell and tray tables that don’t completely fold away. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Earn 60,000 bonus points | 2X points on travel and dining. The meal service was done less than 90 minutes after takeoff, which is awesome. A fruit plate with cantaloupe, raspberries, cranberries and mango complemented the main dish. The flight was 8 hrs and 25 minutes. My trek to the dAArk side: Fed up, or rather, not fed enough. T3 is such a great improvement over the other terminals. Despite the lounge being relatively empty, I failed to find any clean desks — all the open spots had cups or plates that had been left behind by previous passengers. On Monday evening I took the 12hr15min flight from Sao Paulo to Los Angeles on American, and in this post wanted to share my initial thoughts. Breakfast was served 75 minutes out, and I selected the scrambled egg crepe, which was good as well. @Stu Looks good but it costs the equivalent of $US22 from Amazon Australia – bloody hell! Please view our advertising policy page for additional details about our partners. Premium Economy The business cabin was configured with seven rows of 1-2-1 seating. , but was excited to give them a try on an international route. American Airlines Business Class Seats on 789 and some 772, B/E Aerospace Super Diamond This seat is the newest configuration in the American fleet. There are plenty of compartments around the seat, including a 9-inch deep compartment in the aisle armrest that easily held my personal water bottle as well as the one that was provided. I quickly cleared off a desk and got to work. Service-wise, the flight attendants were friendly and hard-working. Each seat offers direct aisle access. Is this a new change as of March? If I want to cozy up with my traveling mate, what seats are best? The counter space at each seat was substantial and there was plenty of room to set my laptop on the window-side section during meal service. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. This business class cabin looks similar to Virgin Australia’s, which is quite a compliment. The drink and nuts service began 30 minutes after departure. The 787-9 is used on AA’s daily flight between Sydney and Los Angeles. Since I’d been told pre-flight that my online pre-order hadn’t been received, I didn’t tell the flight attendant what my online order was (chicken), and went with the goat cheese cornbread arepa. One FA served my side of the cabin — she certainly kept busy and removed dishes quickly — while another worked on the other side, with at least one flight attendant solely manning the front galley. It is a depressing film, but I enjoyed it on my AA flight from Chicago to Tokyo-Narita late last month. None of them featured any amenities. Space was noticeably constricted in the footwell and table areas when the seat was in lie-flat mode. Please view our advertising policy page for more information. The amenities were good, there was Wi-Fi, excellent entertainment (though I watched “Brad’s Status,” which I thought was horrible, especially the ending — anyone feel similarly? The business class seats are only marginally larger, and in my opinion, the flights aren't long enough for coach to become oppressive. The table was 18.5 inches at its widest and 17 inches long. I’ve traveled to Brazil for work maybe 6-7 times in the last 18 months, and the business seats on AA’s 773 and 789 are a large part of why I switched loyalty from DL to AA. I find this seat confirming compared to 77W. Despite a full business-class cabin, there was plenty of storage space as most seats had their own overhead compartment. However, on the 787-9, there are excellent B/E Aerospace Super Diamond seats installed in the business class cabin (which was #2 in those same rankings). Champagne, wine and water were available in the dining room, although the servers could also obtain other beverages from the bar. However, shortly after the arrival meal, the download speed dropped to 1.67Mbps and the upload speed became even more miserable at 0.16Mbps. Will you do a piece about what your ground experience looks like, since you don’t keep an apartment? Three hours into the flight, the download speed was an impressive 6.76Mbps while the upload speed was a depressing 0.27Mbps. What made this flight interesting was that it was operated by a Boeing 787-9 featuring B/E Aerospace Super Diamond reverse herringbone seats. The IFE featured a large screen with AA’s normal, extensive selection of newly released movies, current TV series, a few live TV stations and a plethora of audio choices, as well as classical movies and TV shows. They’re one of the few airlines to serve better champagne in lounges than in the air. There are two compartments beneath the window-side counter — one is two inches deep while the other is four inches deep. Sad day about Lanson, that’s my favorite on the ground and VS serves it in the lounges (in the air, I forget). Window-Aisle or two middle Aisle? Ive been asking you to review these for ages im SO EXCITED for the reviews. The business class cabin is configured in the herringbone 1-2-1 layout, which I really like. I got a solid seven hours of sleep. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. T3 was beautiful! PVG-DFW The seat was a great standard business class seat no, complaints about the seat … American Airlines also separates main cabin extra type of seats. Business ; Business Temporary changes to food and drink service. From your photos, it doesn’t seem that cozying up (I was planning it to be romantic trip in all respects) is gonna happen. There was one bathroom at the front of the cabin and a set of two between the business-class cabin and the premium economy cabin, all of which were modern and featured touchless toilets and sinks. if so, does this mean they’re essentially serving worse champagne in flight than on the ground??? The flight attendants were always very prompt during meal service. The Pros: Good service, ample storage and plenty of privacy at window seats. The issue with the champagne is that AA specifically serves different PDB champagne from what they’re supposed to serve up in the air. Either $5 or 5% of the amount of each transfer, whichever is greater. Inside were socks, an updated eye mask, ear plugs, a dental kit with a toothbrush and toothpaste, a pen, headphone covers, tissues and a bag containing mouthwash, lip gloss and hand lotion. Service on this flight was inconsistent, as is often the case on American. The new American Airlines 787 Dreamliner Business Class seat is the one the carrier custom designed in cooperation with Zodiac. The seats were a compact version of the B/E Aerospace Super Diamond seat, one of American’s best business-class products. We were lucky enough to be up the front, in seat 4L. Does American not put the pillow and blanket in plastic wrapping? This lowers the height of the foot space for the seat behind you. These also seemed to be the second-generation windows, as they could become very dark. I love that US airlines consistently have individual air nozzles, since on other airlines I tend to get too warm, which wakes me up. Lucky, you need to invest in one of these for your next flight in CX J: https://www.amazon.com/Arctic-ABACO-BZG00-010000-ARCTIC-Breeze-Mobile/dp/B003XN24GY/ref=cm_cr_arp_d_product_top?ie=UTF8. Upon waking up I spent some time working, as American has Wi-Fi on their 787s. Works like a charm! I’d asked to be woken up for breakfast, so I was, by a flight attendant lightly shaking my shoulder. Quite a difference from you last time in Brazil, right? Flight Attendants In China Told To Wear Diapers, Alaska Mileage Plan Changes How Status Is Earned, Cathay Pacific’s A321neo Business Class Revealed, Thai Airways Selling Boeing 747, Airbus A380 Fleet, Best Airline Credit Cards for Miles & Points, American Business Class 787-9 Sao Paulo To Los Angeles review, the reverse herringbone seats they have on the 777-300ERs, No LUV Here: Southwest Airlines Kicks Toddler Off Plane, $370 Million In Gold & Diamonds Falls From Cargo Plane, Litters Airfield, Earn Bonus Miles With New Airline Shopping Portal Bonuses, England Will Require Coronavirus Testing For Travel, American Airlines Bans Alcohol On DC Flights Following Violent Riots, Trump Supporter Kicked Off Flight For Mask Joke? Instead, I much prefer to use the USB outlet to charge my devices in flight. On the 788s, they all alternate. In this particular case, I upgraded two tickets purchased through American Express for $330 to business class. Plan a trip to SSA on one of the euro carriers that fly there and eat one on the floor. I found it very uncomfortable to sleep in any orientation except flat on my back. I visited the DFW Terminal D Admirals Club before this flight and went straight to the cubicle desk area so I could get some work done. With confirmed upgrades prior to departure locked in, we were excited to check out American Airlines Business Class 787-8. Although I’d ordered the fenugreek herbed chicken entrée online, the flight attendant said there was no evidence of my order and once she reached my row, only two of the four entrées remained: quinoa with Panko crusted prawns and a goat cheese cornbread arepa. Mrs. TT and I are booked on Air Canada’s new 787-9 in Business Class from Zurich to Toronto next fall, so it will be interesting to see how it stacks up in comparison. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Not only was the fish flavorful and moist, but the sauce it came with was delicious. Required fields are marked *. ALL RIGHTS RESERVED. Update: Read my full American Business Class 787-9 Sao Paulo To Los Angeles review. The case given to me looked like something had been spilled on it, but at least it wasn’t sticky. Register here to save your space. Your email address will not be published. The problem with AA Bose headphones is that the FAs are paranoid about losing any, so they collect them long before the flight ends. Will definitely have a meetup the next time I’m in Sao Paulo. With the flight departing in the evening, just in time for dinner – and being long enough to also allow for a quick sleep – the flight is likely one of the best ways to try ANA business class service. View our latest valuations here. American Airlines 787-9 Flagship Business Class Chicago O'Hare to London Heathrow plus Chicago Flagship Lounge and LHR Arrivals Lounge. Even though US carrier American Airlines has had to fly its brand new Boeing 787-8 immediately into storage, the aircraft still had something noteworthy onboard: a new business class seat. You’re welcome to bring snacks and soft drinks to enjoy during your flight. I’d recently experienced these new business-class seats on AA’s 777-200 from Dallas to Miami (MIA), but was excited to give them a try on an international route. When may we expect that to be finished, Chewy nuts are almost guaranteed to be moldy because of the moisture absorption. This flight departs late at night, and I appreciated how quick the service was. (In case you were wondering, its the 777-300ER that takes the top prize.) They were collected about 50 minutes before landing. Please view our advertising policy page for more information. Or awful, depending on how strongly one feels. I really like the 789 business seat, especially since the screen doesn’t swivel (so you don’t have to stow for takeoff/landing). Headphones were brought to each of us during boarding, but otherwise the seats were already prepped with amenity kits, a water bottle, a comforter and a pillow. For me, at 6-6, I do not like the tray tables under the monitor. There were three Wi-Fi packages for sale on this flight: a two-hour package for $12, a four-hour package for $17 and a full-flight package for $19. For dessert I selected cookie crumble ice cream. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Terms apply to the offers listed on this page. I actually haven’t experienced a faster-moving crew of AA international business-class flight attendants! American has 30 business class seats between doors one and two on the 787-9, in a 1-2-1 configuration. I once got a whole bottle of Lanson from an AA FA once just for being the guy who said “please” and “thank you” in a premium cabin – great day for me, sad day for society in general. Did you try the new American or Latam vip lounges? Not fun to be treated as a potential thief just because you are a passenger. You’ll also find a USB outlet, power outlet, headphone jack and IFE control. Update: Some offers mentioned below are no longer available. Two final compartments are located on the window side of the foot well — one of these easily held my laptop while the other was perfect for my laptop charger. Oh, and the 787 biz class pictures make it look like a fantastic offering. In addition to standard Main Cabin economy seating, the carrier’s 787-9 also has Main Cabin Extra, . Save my name, email, and website in this browser for the next time I comment. The American Airlines Boeing 787 Dreamliner. does american still serve Bollinger in their lounges? Here’s what it was like to fly in business class on American’s 787-9 from DFW to GRU. Flew on an American Airlines 787-9 in Business Class over the summer from Dallas (DFW) to Paris (CDG). If you live in Chicago or Dallas you can snag a flight on the American 787 Dreamliner for $119 round-trip in Economy or $479 in Business Class. ), a side salad, and then for the main course I selected the Brazilian sea bass moqueca. I’m not sure how I’d survive CX or LH J class without it. Aircraft: Boeing 787-9 Seat: 14A (Business Class) We boarded through door L2, where we were greeted by Adi, the inflight service manager. I love Bollinger as well for their own rich, nutty, oxidized style (a la Krug and Pol Roger). They were 22 inches wide and had a large tray table that folded and retracted to a locked position right beneath the IFE screen. Note that the window overhead compartments for rows 1, 2 and 3 are more shallow, while the middle ones for these rows are reserved for emergency equipment. This is American’s newest type of business class seat, and it’s different than the reverse herringbone seats they have on the 777-300ERs, which I’ve flown a countless number of times. Whilst the fold-out screen on the other variant is a pain to have to stow during takeoff and landing, I’d much prefer that to the coffin effect of this layout. One Mile at a Time is owned by PointsPros, Inc. American has decent amenities in business class. It looks like all the seats are forward facing. My feet just don’t fit vertical in that compartment. The seats alternate forward and rear facing and are set in a herringbone layout rather than in line with the fuselage. The Cole Haan amenity kit was solid, with CO Bigelow toiletries. No, Not Quite…, American Airlines Bans Emotional Support Animals, Canada Requiring PCR Test & Quarantine For International Travel, https://www.amazon.com/Arctic-ABACO-BZG00-010000-ARCTIC-Breeze-Mobile/dp/B003XN24GY/ref=cm_cr_arp_d_product_top?ie=UTF8, https://www.telegraph.co.uk/news/2018/01/29/global-hummus-shortage-prices-soar-third/, Marriott Bonvoy Business™ American Express® Card, The Business Platinum Card® from American Express, Seven Amazing Credit Card Offers Ending Wednesday, Marriott Bonvoy Reinstates Elite Guarantees, Details: Marriott Bonvoy Double Points & Double Elite Nights Promo, Major: Alaska Airlines Mileage Plan Adds 100K Elite Tier. Even many top airlines don’t have headphones that good in first class, let alone business class, so American deserves credit there. . The 787-9 has better seat-side storage, but space is more constrained while sleeping due to a small footwell and a tray table that doesn’t completely fold away. While neither are supposed to be used during take-off and landing, I’ve found that these types of restrictions are generally ignored. Ordered! The ending of “Brad’s Status” was super weak. Image courtesy of American Airlines. A packaged comforter blanket and full-size pillow with cloth pillow case were also waiting at each seat. American Airlines (AA) operates a daily 787-9 Dreamliner service from Sydney to Los Angeles. How I got to Australia: Qantas First Class A380 https://youtu.be/E_gYn_ZDHs8 I had a very interesting journey back to the US from Australia. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The starter consisted of black-eyed pea hummus (is there a hummus shortage in Brazil, or what’s with the portion? While there’s a couple of passengers I know that prefer the business class seats on the 787-8, the Zodiac “Concept D” seating is generally disliked for the narrow and unstable seats — landing it #7 on TPG’s ranking of the best American Airlines premium seats. Both of these upgrades went through, with my outbound clearing just 25 hours before departure. This was my first time flying American’s 787-8. In this report, I review my flight DFW-MAD on American Airlines in their Super Diamond Business Class seat and cabin on their new 787-9 Dreamliners. I do find it poor form though to be serving meals in business on a tray like in PE or Y. I find these seats to be really sleek, and I like the dark finishes that American chose, which remind me a lot of Virgin Australia (this is about the only regard in which American is as stylish as Virgin Australia, though). Also, maybe I missed something, but when did American downgrade their business class champagne? Sound off, below. Thoughts Lucky? For example, 60,000 points are worth $750 toward travel. During the flight, the temperature in the plane only ranged between 72 and 77 degrees, so I merely used the comforter as a mattress pad. British Avios? The side table area opens and has a recessed compartment. Since the retracting table doesn’t completely fold away, it could make sleeping on your side uncomfortable. SWU? I chose the only window seat remaining when my upgrade cleared, 6L. KLM 787 business class cabin KLM has reverse herringbone seats on these planes, so there are four seats in each row — one along each side of the fuselage, and then two in the middle. Thanks for the interest. Plus, sometimes it’s fun to upgrade to Flagship First on the 773 . The large cabin has eight rows, one of which is missing the two seats in the middle section. I found the cabin to be beautiful, and have a slight preference for this reverse herringbone seat over the one they have on the 777-300ER. Like the Zodiac Cirrus found from Boeing 777-300ERs, these seats are comfortable and offer a decent amount of privacy.. Regarding “Brad’s Status”, I thought it was a super weird movie too! I had assigned myself seat 6A, the window seat on the left side in the third to last row. What happened to the Indian-Vegetarian meals? American Airlines 787-9 Business Class Seat Power. If you like windows, note that rows 5 and 8 only have one, while all other business-class window seats have two. Though arguably that was already the case, as I’d say Bollinger is better than Lanson. I chose the only window seat remaining when my upgrade cleared, 6L. @ Yuri Torres — Yep, tried them both, and will have full reviews. While that champagne still isn’t cheap (though not as expensive as Lanson), I didn’t at all like the taste. It’s reasonably priced ($19 for the whole flight) and has no data caps. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The 1-2-1 design means that the cabin is great for those who love sitting by the window without giving up aisle access, and for couples who want to sit together in … *Bonus value is an estimated value calculated by TPG and not the card issuer. This site does not include all credit card companies or all available credit card offers. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. In any case, the fenugreek herbed chicken came with tomato quinoa rice, haricots verts and tikka masala sauce. The other characters Brad was comparing himself against (played by Michael Sheen, Jemaine Clement, and Luke Wilson) had some lines. Did you visit Admirals Club, Latam One World lounge, GRU Executive lounge? However, this bathroom was very tight and forced passengers sitting on the right side of the plane to walk through the forward galley that was usually filled with crew members. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! Your email address will not be published. Since I was traveling for work, I didn’t consider using miles to book my flight. Upon opening the headphone case, I found that the left ear had exposed cables, but they still worked as expected, with surprisingly good noise-cancelling capabilities. Imagine my surprise when the chicken dish was served to me. I needed to fly to São Paulo, Brazil, for a conference and was excited to see that American Airlines was operating its 787-9 from Dallas (DFW) to the city’s main international airport, Guarulhos (GRU). @Lucky From my measurements, the lie-flat bed could hold someone 6’4″ tall with their head and feet touching the ends. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. I don’t even remember most of it as it was rather forgetable and I only watched it a couple of weeks ago on a flight to Asia. I grabbed the second-to-last table available and surveyed the buffet, which contained fresh fruit, delicious cranberry white chocolate muffins, three types of salads with toppings and dressings, one entrée — braised beef with rice and green beans — BLT sandwiches, small dessert tarts, deli meats and cheeses and two kinds of soup. I think it was still in the old T2 terminal, @lucky, regarding the hummus, there is a world shortage… The outer seats felt relatively private. If you'd like to participate in the discussion, please adhere to our commenting guidelines. A RED VENTURES COMPANY. I would like to subscribe to The Points Guy newsletters and special email promotions. What with the Forward / Rear facing seats on the 787-8 and also on some 777s (although it looks like those are disappearing) ? I described in a separate post how one flight attendant was average, and the other was exceptional. American’s 787-9 aircraft had business class, premium economy, main cabin extra and economy. I’ve been declining the warm nuts for a while now since they’ve become “chewey.” Not good at all. Breeze Airways Wants To Pay Pilots How Much?! Here’s what it was like to fly in business class on American’s 787-9 from DFW to GRU. Moqueca is great! By the time it was 10 minutes past the originally scheduled time, we had only gotten as far as the end of the jetway, where we were told to wait as the crew was still being briefed. It’s rare that I get excited about a new product. Although AA will provide slippers on its business-class flights to Asia, none were provided this time around. The new seat looks to be a slight improvement from the current business class seat on the airline’s 787s, giving passengers one additional perk once they are able to return to the skies. American Airlines 787-9 Business Class Plugs After pulling up my reservation, a message on the kiosk said to get assistance from an agent, who entered my Brazil visa expiration date before I was allowed to continue with the rest of the check-in process. Lucky quite a difference from you last time in AA ’ aa 787-9 business class responsibility to ensure all posts and/or questions answered. 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